ÉLUNARA Black Genuine Leather Trench Coat

100% Genuine Leather

Premium Lambskin

Crafted from premium genuine leather, each piece is designed to last for years with proper care.

• Wipe clean with a soft, dry cloth.
• Keep away from excessive moisture and direct heat.
• Store in a cool, dry place on a wide hanger.
• Use leather conditioner when needed.
• Professional leather cleaning only.

Shipping and Delivery Policy

Newzaya Leather ships leather and fur clothing products from Türkiye to customers worldwide.

1. Shipping Countries

We offer worldwide shipping. Delivery availability may vary depending on the destination country, customs regulations and carrier service coverage.

2. Shipping Carriers

Orders may be shipped via one of the following carriers:

• DHL
• PTT
• FedEx
• Other suitable international carriers where necessary

The shipping carrier may be selected by Newzaya Leather depending on the destination country, product type and operational availability.

3. Order Processing Time

Orders are usually processed and handed over to the shipping carrier within 1-3 business days after payment confirmation.

Orders placed on weekends, public holidays or outside business hours may be processed on the next business day.

4. Estimated Delivery Times

Estimated delivery times are as follows:

• Europe: 3-7 business days
• United States: 3-10 business days
• Other countries: Delivery time may vary depending on the destination country, customs procedures and carrier operations.

Please note that delivery times are estimates and are not guaranteed.

5. Customs Duties and Import Charges

Newzaya Leather arranges international orders so that customs duties and import-related charges are included in the order price where applicable.

However, customs procedures, inspections, import restrictions, local regulations and customs-related delays in the destination country are outside the control of Newzaya Leather.

The customer is responsible for ensuring that the purchased product can legally be imported into their country.

6. Shipping Address

The customer is responsible for providing complete and accurate shipping information during checkout.

Newzaya Leather is not responsible for delays, additional costs or failed deliveries caused by incorrect, incomplete or outdated address information provided by the customer.

7. Tracking Information

Once the order has been shipped, tracking information may be shared with the customer by email where available.

Tracking updates are provided by the shipping carrier and may take some time to become active after shipment.

8. Delivery Delays

Delivery may be delayed due to reasons beyond our control, including but not limited to:

• Customs inspections
• Carrier delays
• Public holidays
• Weather conditions
• Incorrect or incomplete address information
• Force majeure events
• Local import regulations

Newzaya Leather is not responsible for delays caused by customs authorities, shipping carriers or circumstances beyond its reasonable control.

9. Lost or Damaged Shipments

If your shipment appears to be lost, damaged or delayed, please contact us at:

info@newzayaleather.com

Please include your order number and tracking information so that we can review the issue with the carrier.

10. Contact

For shipping and delivery questions, please contact us at:

Email: info@newzayaleather.com