Distance Sales Agreement

1. Parties

This Distance Sales Agreement (“Agreement”) is entered into electronically between the Seller and the Buyer through the website newzayaleather.com.

Seller Information

Seller / Business Owner: Fatih Koç
Brand: Newzaya Leather
Tax / ID Number: 24023080872
Tax Office: Beyazıt Tax Office
Address: Saraç İshak Mah. Soğanağa Camii Sk. No:28/1 Fatih / Istanbul / Türkiye
Email: info@newzayaleather.com
Website: https://newzayaleather.com/

Buyer Information

The Buyer is the person who places an order through the website. The Buyer’s name, surname, billing address, delivery address, email address and order details are based on the information provided during checkout.

2. Subject of the Agreement

This Agreement sets out the rights and obligations of the parties regarding the sale and delivery of leather and fur clothing products ordered electronically by the Buyer through the Newzaya Leather website.

This Agreement covers product details, payment terms, delivery, customs procedures, cancellation, return conditions and the right of withdrawal.

3. Product Information

The main features of the products, including model, color, size, material, price, shipping details and other relevant information, are provided on the product page and checkout screen.

Newzaya Leather sells ready-stock leather and fur clothing products. Product images, colors and textures may vary slightly depending on screen settings, lighting and natural material characteristics.

4. Prices and Payment

Product prices are displayed in USD. The total order amount, including product price, shipping fees and any applicable additional charges, is shown to the Buyer before the order is confirmed.

Payments are processed securely through the iyzico payment infrastructure. Newzaya Leather does not directly store credit card or debit card information.

5. Order Confirmation

By placing an order on the website, the Buyer confirms that they have read, understood and accepted this Agreement, the Preliminary Information Form, the Return Policy, the Privacy Policy and all other relevant terms published on the website.

The Agreement becomes effective once the order is confirmed electronically and payment is successfully completed.

6. Shipping and Delivery

Orders are usually handed over to the shipping carrier within 1-3 business days after payment confirmation.

Orders may be shipped via DHL, PTT, FedEx or another suitable international carrier, depending on the destination country and operational availability.

Estimated delivery times are as follows:

• Europe: 3-7 business days
• United States: 3-10 business days
• Other countries: Delivery time may vary depending on destination, customs procedures and carrier operations.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs inspections, public holidays, carrier delays, weather conditions or force majeure events.

7. Customs Duties and International Sales

Newzaya Leather ships products from Türkiye to customers worldwide.

Customs duties and import-related charges are arranged to be included in the order price where applicable. However, customs procedures, inspections, local regulations and delays in the destination country are outside the Seller’s control.

The Buyer is responsible for ensuring that the purchased product can legally be imported into their country.

8. Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 days from the date of delivery, without giving any reason.

To exercise the right of withdrawal, the Buyer must notify Newzaya Leather in writing by sending an email to:

info@newzayaleather.com

The return request must include the order number, Buyer’s name, product information and return reason if the Buyer wishes to provide one.

9. Return Conditions

Returned products must meet the following conditions:

• The product must be unused.
• The product must be undamaged.
• The product tags must not be removed.
• The product must be in resalable condition.
• The product should be returned with its original packaging where possible.

Newzaya Leather reserves the right to reject returns that do not meet these conditions.

10. Products That Cannot Be Returned

Returns may not be accepted in the following cases:

• Used products
• Products with removed tags
• Damaged, stained or altered products
• Products that have lost their resalable condition
• Custom-made or personalized products prepared according to the Buyer’s request
• Products that cannot be returned for hygiene or health reasons

11. Return Shipping Costs

For international orders, return shipping costs are the responsibility of the Buyer.

The Buyer must return the product using a reliable shipping carrier with tracking information. Newzaya Leather is not responsible for returned products that are lost, damaged or not delivered during return shipment.

Return address:

Newzaya Leather
Fatih Koç
Saraç İshak Mah. Soğanağa Camii Sk. No:28/1
Fatih / Istanbul / Türkiye
Email: info@newzayaleather.com

12. Refunds

Once the returned product is received and inspected, the refund will be processed if the product meets the return conditions.

Refunds will be made to the original payment method used during purchase. The time required for the refund to appear in the Buyer’s account may vary depending on the bank, card issuer or payment provider.

Original shipping fees, return shipping fees, customs-related expenses or other additional costs may be excluded from the refund where applicable.

13. Exchanges

Newzaya Leather does not offer product exchanges.

If the Buyer wishes to purchase another size, color or model, they may return the eligible product in accordance with the Return Policy and place a new order.

14. Force Majeure

Newzaya Leather shall not be held liable for delays or failure to perform obligations caused by events beyond its reasonable control, including but not limited to natural disasters, war, strikes, customs delays, transportation disruptions, system failures, governmental restrictions or other force majeure events.

15. Dispute Resolution

This Agreement shall be governed by the laws of the Republic of Türkiye.

Any disputes arising from this Agreement shall be resolved before the competent consumer arbitration committees, consumer courts or other authorized legal authorities in accordance with applicable legislation.

16. Acceptance

By completing the order, the Buyer confirms that they have read and accepted this Distance Sales Agreement electronically.